Upon arrival at LQ Queenstown, you will be presented with a guest check-in sheet that lists the terms and conditions of your stay. You will need to accept these terms prior to receiving your key card.

Please note, a valid credit card will be required to check-in. A debit card will not be acceptable. In the absence of a credit card, a $500 authorization or cash deposit may be held against your room – refundable upon checkout.

Please ensure the Credit Card selected to make your reservation with is the Credit Card you intend your booking payment to process with, as changing your method of payment is not an option once your Credit Card has the accommodation prepayment charged to it. All credit cards are subject to a 2% surcharge, with the exception of American Express which has a surcharge of 3%.

Smoking in the room or excessive cooking odours will incur additional cleaning charges.

Cancellations made 24 hours in advance are free of charge. Any cancellations within 24 hours of check-in result in a 100% penalty.

Group bookings (Group is defined by more than 3 rooms) are required to pay 100% of the entire reservation immediately upon booking, which is non-refundable.

Bubble Burster Assurance Deal​

We can’t wait to welcome you back to Queenstown and are thrilled that you are considering coming back to our town this year. It’s worth remembering that the New Zealand Government has stressed that all travellers should ensure they have a contingency plan should an outbreak and lockdown occur during their stay in New Zealand.

The Safari Hotel Group have introduced the “Bubble Burster Assurance Deal”, providing you with an assurance that we will look after you should a lockdown occur during your stay with us. Not only will we provide your first lockdown night with us Free of Charge, any subsequent nights will be charged at only 50% of your pre lockdown rate!

The Safari Hotel “Bubble Burster Assurance Deal” is valid at the Ramada Queenstown Central Hotel and the LQ Hotel by Wyndham Queenstown, the Ramada Suites Christchurch, and the Ramada Newmarket Auckland.

Terms & Conditions Apply

Bubble Burster Assurance Deal applies only to existing accommodation bookings in house at the time of a lockdown / border closure announcement. The Bubble Burster Assurance Deal is valid for a maximum of 7 nights following the lockdown / border closure announcement. The Bubble Burster Assurance Deal is valid only for continuous nights stay (cannot be re-applied once guest has checked out). First night is provided Free of Charge and all subsequent nights will be charged at 50% of the original nightly accommodation charge. The Bubble Burster Assurance Deal is paid directly to the hotel, and not via Third Parties